Return To Syke's Sutlery Index PageThis intro updated 30 June 2007:
I appologize for any inconvience caused by lack of updates to the web site. I do the best I can to update this website when the need arises.
Several points to bring up at the moment:
1. If you haven't already seen from the opening page, we did move. Unfortunately we have still not made a complete transition. I am starting to make stock again, so email or call with your inquiries to see what I have managed to get done.
2. Please note that I have a new gunsmith with new and far better guns than our previous gunsmith. I hope to have a full line of muskets back in stock soon. Keep checking the website for details.
3. I am now making all the breeches out of a lighter weight of wool in the following colors: Black, Brown, Grey, Olive Drab and Olive Green. These breeches will become the standard line of breeches. The costs will be $85 for Venetians and Slops. Please call for availability at the moment as I have some in production. I will still have the heavy weight wool color breeches available. If you require one of those specific colors, please email. I will also be making Linen breeches in definite colors of Black and Brown. These will also be priced at $85. Other linen colors will be available as I can get them in the correct weight of linen.
4. Please leave a message!!!!!! I understand that some of you want a person to answer the phone when you call, but in addition to working the Sutlery, I am now working a regular job with regular hours now (not part time as before). You must leave a message or alternatively, you can contact me through email at sykesutler@hughes.net and I will get back to you as quickly as I can.
5. Also, this is our personal telephone line as well as the sutlery and we are located in the Eastern Standard Time Zone and would appreciate tremendously if you were aware of the time difference when you are calling (especially from the West Coast).
6. Please note that due to various increases in my raw goods and other operating costs, some of the prices have gone up.
7. I will not have a shopping cart for ordering products. You will have to contact me by telephone or email in order to place an order for clothing or to check what is in stock of any other item. I am sorry if anyone is unhappy with this decision, however, this way I am able to give personalized attention to my customers.
8. As of present, I am not set up to have a retail shop location. This is something I am looking into for the future.
Shipping: All packages will be sent USPS Priority Mail - Delivery Confirmation. If you prefer not to check with me to calculate the charges for you, shipping is 20%, but, the minimum shipping charge will be $5.00 for USPS Priority Mail, and $10.00 for UPS and Fedex. Also, all packages must be delivered to your billing address of record on your credit card. (please note that USPS shipping charges are going up as of 5/14/07)
Returns and exchanges: There will be a 15% restocking charge for anything returned, the only exception being something exchanged for the same item in a different size. I hate doing this, but my predecessor had a problem with returns - and the majority of them show signs of having been disassembled or otherwise worked over to find out how they're made. The designs are not copyrightable, but I have very lousy feeling for anyone who uses one of my items to copy it, and then doesn't have the courtesy to pay for the original. Also, shipping is non-refundable. If you return an item even for size, please note that you will be charged shipping on the replacement item I send you.
Terms are Cash, Check, MasterCard, Visa, Discover or American Express upon order for all items unless other arrangements have been made. Checks and Money Orders must clear my bank (approximately 10 days from date of deposit) before any order is shipped. Purchase orders are accepted from schools, historical sites, and like institutions. However, you must call and speak with me first before you send the purchase order. Otherwise the purchase order will be returned to you unfilled. Pennsylvania and New Jersey residents, add 6% sales tax. If you live in Philadelphia or Allegheny Countys (Pa), add an additional 1% sales tax. Maryland resident add 5% sales tax. Virginia residents, 5%. For all orders out-of-country, please contact me for shipping amounts and to discuss delivery options.
Internet address: I check this account a minimum of once a day, per business day, and usually reply immediately unless we are away at an event or away for some other reason: sykesutler@hughes.net
Mail address and phone:
I do have a separate fax number now. If you need to fax me, call or email and I will give you the phone number. However, your best course is always e-mail.
Shop phone hours are normally 9am-5pm, (EST) Monday through Friday, 9am-noon on Saturday (EST) (because it is our personal as well as the business number). The Sutlery is a one person operation and being that I am working a full time job now you're going to get the voice mail. Please note that I will call you back if you leave a message, however, I CANNOT DO THAT IF YOU DO NOT LEAVE A MESSAGE!
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This site is always under construction, and will be constantly updated.